Useful tools for tourists in case of natural disasters

更新日:2021年03月31日

Please check the information on the following websites in case of natural disasters.

Websites etc.

(1)JNTO Global Website【Available in Engish】

In case of natural disasters,"Important Notice" on the global website of Japan National Tourism Organization(JNTO) will provide related links.

(2)JNTO Tourist Information Center(JNTO Tourist Call Center)

JNTO accepts telephone inquiries in English, Chinese, Korean and Japanese 24 hours a day (Phone number03-3201-3331).

(3) NHK WORLD-JAPAN【Available in English】

24hour English channel that offers the latest news in Japan and Asia.
It is useful as an information source in English in case of a big disaster such
as earthquake or typhoon.

Applications

(1) JNTO Official Smartphone App【Available in 4 languages. English, Traditional Chinese, Simplified Chinese, and Korean 】

“Japan Official Travel App”, a tourism information app for
smartphones, provides disaster information such as emergency earthquake
reports and special weather warnings.

(2) Disaster information provider app “Safety tips” 【Available in 5 languages. Japanese, English, Traditional Chinese, Simplified Chinese, and Korean

“Safety tips” app provides international visitors with information related to
disasters. The app can be downloaded from URLs below.
・Android:https://play.google.com/store/apps/details?id=jp.co.rcsc.safetyTips.android
・iPhone :https://itunes.apple.com/jp/app/safety-tips/id858357174?mt=8

Safety tips for Android

Android

Safety tips for iPhone

iPhone

"Japan Safe Travel(JST)" Twitter Account from JNTO 【Available in English】

JST is managed by Japan National Tourism Organization (JNTO), providing foreign
visitors safety tips and latest information in case of natural disasters.

Useful tools to guide international visitors when a disaster occurs

(1)Multilingual voice translation system(VoiceTra etc.)【Available in 31 languages, including Japanese, English, Chinese, Korean】

Voice translation app "VoiceTra", which translates content into a foreign
language when you speak, can be used on a trial basis.

(There are private sector products using “VoiceTra technology”)

Private sector products using “VoiceTra technology”
Banner of Google Play
VoiceTra(Google Play)
Banner of App Store
VoiceTra(App store)

Twitter from Prime Minister’s official residence (disaster/crisis management information) 【Only available in Japanese】

The Prime Minister’s official residence offers information on government
activities related to disaster/crisis management through Twitter.

Medical related information

(1) List of medical institutions which accept international visitors【Available in 5 languages, Japanese, English, Traditional Chinese,Simplified Chinese, and Korean】

Medical institutions which provide treatment in foreign languages can be searched by clinical department and language.

(2) Guidebook 【Available in 6 languages, including Japanese, English, Chinese,and Korean】

The guidebook contains information on how to apply to a medical institution in Japan, as well as finger-pointconversation sheets which are useful to convey symptoms, etc.

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